Frequently Asked Questions about Bus Booking

What are the advantages of purchasing a bus ticket with Duniya Trip?

Duniya Trip is India’s largest bus tickets company and therefore, you will find the largest option of bus seats on the site. Some of the advantages of dealing with us are:

  • - You can choose your seat
  • - You can book your bus tickets online, by phone, or in person
  • - You can get your tickets home delivered and pay by cash on delivery
  • - You can choose from over 1500+ bus operators
  • - You can choose from buses based on boarding points, timing and bus type cash on delivery

If you think we can add value in any other way, you can send us your feedback using the form on the left-hand-side of the page.

Do I need to register to use Duniya Trip ?

No. Duniya Trip does not require its customers to go through a tedious registration process.

Does booking online cost me more?

Not at all! The price of the bus ticket is the same as you would get from the bus operator too.The price of hotel voucher is the same or sometimes discounted depending on the season/time.

Can I cancel my ticket online?

Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.

The following is the usual cancellation fee:

Time FrameCancellation Fee
Upto 1 week before the travelNo charge (fully refundable)
Less than 1 week and upto 3 days before the travel5% of the total ticket fare
Less than 3 days and upto 24 hrs before the travel10% of the total ticket fare
*Less than 24 hrs before departureNo refund

However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.

How can I cancel my bus ticket online?

You need to click on the cancellation link provided on our home page. Enter your ticket number and the e-mail ID that was provided at the time of booking and click on cancel ticket.

Phone Booking & COD
Booking Related:
I don’t have a credit/debit card. Can I still book a ticket online?

Sure you can. You have two options:

- Call +91 9790875433 and our call center executives will book the bus ticket for you. These tickets will then get delivered to your home and you can pay in cash

- You can book the ticket online by choosing “Cash On Delivery” in payment options. You can pay in cash once the ticket gets delivered to you.

How can I order a home delivery?

To order a home delivery, contact us at any of our call centers at +91 9790875433.Prefix the city STD code to this number. Our executive will book the ticket and deliver it to your home/office address. You can also order a home delivery online (except for same day travel) by choosing “Cash On Delivery” in the payment option.

What are the charges for COD?

You will be charged Rs. 100 as delivery charges for COD.

What will be the charges for COD if I book return tickets?

If you book your return tickets before the onward ticket is dispatched, you will be charged only Rs. 100.

I cannot see my area in the drop down list. How can I book the COD?

Please call +91 9790875433 and our executives will help you to book the ticket.

Do you deliver tickets on Sundays?

Yes. Currently Sunday delivery is available./p> Is my COD booking made on web a confirmed ticket?

Yes. You can get a confirmed COD ticket online provided you book at least 2 days in advance.

Payment Related:
Can I pay by Card for COD?

No. We only accept cash for COD.

Cancellation related:
How do I cancel my ‘Cash on Delivery’ ticket?

Cash on Delivery tickets can be cancelled by calling our call center at +91 9790875433.These tickets cannot be cancelled online.

I booked a COD but want to cancel it now. The ticket is not delivered yet. What to do?

Call +91 9790875433 for pre-delivery COD cancellations at zero cancellation fees.

Will there be any charge for cancelling COD ticket?

No. You don’t have to pay cancellation charges if the ticket is cancelled before delivery.

Refund related:
How will I get a refund of the cancelled ‘Cash on Delivery’ ticket?

For cash on delivery tickets, the refund amount can be transferred only to your bank account. Please provide the following bank details to our call center executive while canceling the ticket:

  • - Account holder’s name
  • - Bank A/C number
  • - Bank Name
  • - Branch Name
  • - IFSC code
COD Tracking:

I have booked a ticket but have not got it yet. How can I know the delivery status

Please call +91 9790875433 and mention the phone number used for booking the ticket. Our executive will update you about the status of delivery